We take the utmost care in serving our customers and deliver the orders as per booking confirmation. However if you find that your order has a damaged packaging or the fish are not fresh or the fish quantity or type/category is not as per order booking confirmation, kindly check all these at the time of delivery in front our delivery staff and inform the customer care executive immediately and obtain Redelivery Order No. we will replace it for you at the next earliest delivery time or day as per availability of fish/seafood type and quantity you had ordered. Any claims thereafter would not be entertained under any circumstances.
We strictly follow No Refund Policy once the order is confirmed and delivered to customer. However if we could not redeliver the return order as per our above mention return policy then we will refund the already paid amount as per payment option selected within 3 working days.
Customer can cancel the order within 1 hour from time of booking.